About the Role

We are seeking a friendly, organized, and detail-oriented Customer Service Representative with Billing Experience to join our team. This position combines customer support responsibilities with billing and quoting functions. The ideal candidate enjoys helping customers, resolving issues, and ensuring invoices and account records are accurate and up to date.

This is an excellent opportunity for someone with strong customer service skills and experience in billing, invoicing, or accounts receivable.

Responsibilities

Serve as the primary point of contact for customer inquiries via phone and email
Prepare and process customer invoices accurately and timely
Verify pricing, freight charges, taxes, and billing information
Apply customer payments and maintain account records
Monitor accounts receivable aging and follow up on outstanding balances
Assist with collections in a professional and customer-focused manner
Research and resolve customer billing discrepancies
Coordinate with operations, sales, and production teams to address customer concerns
Support month-end billing deadlines and reporting requirements
Maintain accurate customer files and documentation
Provide exceptional customer service while building positive client relationships

Qualifications

2+ years of customer service, billing, or administrative experience
Strong communication and interpersonal skills
Proficiency in Microsoft Office, particularly Excel
Experience with BuildOps, ServiceTitan, Sage, QuickBooks, or similar systems preferred
Excellent attention to detail and organizational skills
Ability to multitask and work independently in a fast-paced environment

Preferred Experience

Manufacturing, service, construction, HVAC, plumbing, or industrial businesses
Billing and invoicing
Customer account reconciliation

What We Offer

Flexible part-time schedule (20-30 hours per week)
Competitive pay at $20.00 per hour
Supportive team environment
Opportunity for growth and skill development
Stable and flexible work arrangement

Apply Today

If you enjoy assisting customers and have experience with billing and accounts receivable processes, we'd love to hear from you. Submit your resume and tell us about your customer service and billing experience.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Job Reference: JN -072026-426763